Water Disruption notice

Beginning Thursday, November 2 at 9 p.m., City crews will be working to replace a watermain valve on King St just north of Clarence St. This work may result in a water disruption for businesses and residents in the area. The work is expected to be completed overnight, with water restored by 6 a.m. on Friday, November 3.

After water service is restored, homeowners and businesses may experience discoloured water. It is recommended to run an exterior tap or large indoor tap, such as a bathtub or laundry tub faucet until the water runs clear. If the water does not return to normal after running your tap for 10-15 minutes, please call Public Works at 905-835-2900. If you’re calling after-hours, please press ‘9’ to reach our dispatch.

Residents near these areas may also experience discoloured water.

Sudden changes in water flow affect the inside of the cast iron pipes in our city (30%) and this can create discolouration. If you are located near one of the main break areas, please follow the steps above to flush your line. You may want to monitor the City’s website or social media accounts to confirm the repair has been completed before you flush. If the water does not return to normal within 10-15 minutes of flushing, or you are not located near the watermain break areas, please call us.

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