Have you called the City recently?
Did you email a staff member?
Have you chatted with us on social media?
Every time you have contact with us we want to hear from you! Your feedback is important for helping us improve your city and the services we provide.
Do you have a City service you would like to request?
Visit our Citizen Request a Service Portal! It is a simple, streamlined approach to accessing your City services.
*In the event of an emergency, such as a watermain break - please contact our operations on call supervisor at 905-835-5079
Payment Options accepted by The City of Port Colborne
By credit card | ||||||||||||||||||||
The City of Port Colborne accepts Visa, MasterCard and Amex payments via Paymentus, a third party automated payment service. Credit card payments can only be made online 24 hours a day, 7 days a week. A convenience fee is charged on each transaction.
The convenience fee charges are as follows:
There are two ways to pay by Credit Card:
Payments made by Visa, MasterCard and Amex are processed the next business day. Please ensure that your payment is made one business day before the due date to avoid any late payment charges. |
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In person | ||||||||||||||||||||
You can make a payment in person at the cashier counter on the first floor of City Hall in Port Colborne located at 66 Charlotte Street.
We accept cash, debit, cheques, bank drafts or money orders. Hours of OperationMonday to Friday – 8:30 a.m. to 4:30 p.m. (closed on all statutory holidays) |
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By mail | ||||||||||||||||||||
Make your cheque payable to the City of Port Colborne and mail to:
City of Port Colborne 66 Charlotte Street Port Colborne, ON L3K 3C8
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After hours drop box | ||||||||||||||||||||
There is a 24 hour mail drop slot located at the front of City Hall.
Make your cheque payable to the City of Port Colborne.
No cash payments please. |