Niagara Region and the City of Port Colborne launched NRT OnDemand transit service in Port Colborne Jan. 3, 2022. Read news story.

NRT OnDemand

NRT OnDemand is a partnership between Niagara Region and the City of Port Colborne. The highly successful on-demand rideshare service, already operating in six other Niagara communities, replaced the fixed route service operated by Welland Transit, which ended on Dec. 31, 2021.

Now all residents in Port Colborne will have access to transit services no matter where they live, with NRT OnDemand covering the whole city. NRT OnDemand offers riders in smaller, rural communities more equitable access to transit than conventional, fixed route bus service can provide.

How to book a ride:

- Using the NRT OnDemand mobile app for Android or Apple

- Calling the new toll-free number: 1-833-715-2061, and selecting a pick-up and drop-off location within the service zone.
Once the ride is booked, passengers are directed to a nearby stop location to await their ride. Individuals without access to a smartphone are able to purchase transit passes at Port Colborne City Hall and Vale Health and Wellness Centre. 
Hours of Operation:

NRT OnDemand operates in Port Colborne Monday to Saturday between 7 a.m. and 10 p.m.

Fares:

  • $3.00 per local trip
  • $6.00 for inter-municipal trips to:
    • Grimsby (anywhere in municipality)
    • Lincoln (anywhere in municipality)
    • Niagara-on-the-Lake (anywhere in municipality)
    • Pelham (anywhere in municipality)
    • Wainfleet (anywhere in municipality)
    • West Lincoln (anywhere in municipality)
    • Fort Erie - Fort Erie is a transfer point only to and from Port Colborne - located at the corner of Dominion Road and Ridge Road. To travel within Fort Erie, Fort Erie operates a service similar to NRT OnDemand called Fort Erie On-Demand Transit.  Fort Erie On-Demand operates Monday to Saturday, 6 a.m. to 9 p.m. To book, use the "On-Demand Transit" app at www.fetransit.ca or call 1-833-287-5463.
  • The $4.00 fare remains in effect for riders that wish to connect to Niagara Region Transit's Route 25 (PC Link) at Port Colborne City Hall. 

The fleet’s vehicle are mini-vans, which offer comfortable seating for up to five passengers. All COVID-19 protocols are in place for the health and safety of passengers and operators.

Visit us online for more information about NRT OnDemand.

Port Colborne–Welland Link

Please note: The Port Colborne–Welland Link is a $4.00 fare. If transferring to another Niagara Region Transit bus, it is a $6.00 fare instead of $4.00.

For more information on the Port Colborne–Welland Link bus service, please visit the Niagara Region's website.

Niagara Region Transit

Niagara Region Transit gives riders the ability to reach multiple municipalities in Niagara.

Planning a trip from Port Colborne to another Niagara Municipality that does not offer NRT OnDemand?

  • If you are looking to plan a trip from Port Colborne to Fort Erie, Niagara Falls or St. Catharines, you will need to take the Port Colborne–Welland Link.
  • The Port Colborne–Welland Link leaves from Port Colborne City Hall and takes you to the Transit Terminal in Welland.
  • From the Welland Transit Terminal, you can then transfer to a Niagara Region Transit bus.

For more information on routes, schedules, fares, and how to transfer to another bus, please visit the Niagara Region's website.

Universal Support Person Pass

Please note: These passes are issued by the Niagara Region.

Where can I purchase a bus pass?

The following passes are available for purchase at Port Colborne City Hall, First Floor, located at 66 Charlotte Street, from Monday through Friday 8:30 a.m. to 4:30 p.m.:

  • NRT OnDemand
  • Link Service 10 ride pass for the Port Colborne–Welland Link bus
  • Region 10 ride pass and Monthly pass for the Niagara Regional Bus

The following passes are available at Vale Health & Wellness Centre, located at 550 Elizabeth Street, from Monday through Friday 8:30 a.m. to 4:30 p.m.: 

  • NRT OnDemand

Accepted forms of payment for these bus passes at City Hall and Vale Health & Wellness Centre are cash, debit or cheque.

Please note: A single ride cash fare is paid to the bus driver directly. They do not carry change, so you must have the exact amount.

For more information on other locations available for purchasing a bus pass, please visit the Niagara Region's website.