As of July 16, the City of Port Colborne, along with the rest of Ontario, will move to Step 3 of the Roadmap to Reopen based on the ongoing progress of vaccination rates and improvements of key public health indicators. 

The health and welfare of our staff, residents and visitors is a top priority for the City of Port Colborne as we continue to navigate the changing impact of Coronavirus (COVID-19). COVID-19 is a rapidly evolving situation and we are working closely with Niagara Region Public Health and the Government of Ontario to provide timely updates to the community. 

For COVID-19 statistics in Niagara, please visit Niagara Region Public Health's website. 

Changes to City Services during the Roadmap to Reopen 

City Hall Municipal Offices

  • City Hall will continue to serve residents by appointment only. In-person appointments will be scheduled for essential and time sensitive services. Where possible, services will be provided through remote means.
  • To access City services, please call our customer service team at 905-835-2900

Vale Health & Wellness Centre

  • The walking track and rink 1 will reopen and resume programming to the public on Tuesday, July 20, 2021. Those accessing the walking track will be required to wear a mask. Parents and guardians will be required to wear masks while in the arena. For more information on ice rentals, please email
  • Sledge hockey will resume play. The Brock Niagara Penguins will play their 2021/22 season at the VHWC and the City will host the Sledge Team Ontario camp this September.
  • Outdoor sports, including minor baseball, minor soccer, co-ed, and men’s slo-pitch, have all returned to play
  • Outdoor recreational programs will continue to run, including the YMCA summer day camps
  • Outdoor Zumba at Sugarloaf Marina will no longer be limited to 25 participants. Pre-registration is not required, and drop-ins and new participants are welcome. Contact tracing will be completed at each class.  

Sugarloaf Marina 

  • Social picnic docks and fish cleaning stations are open
  • Electric BBQs are now available on picnic docks. Individuals are asked to please sanitize hands before and after each use.
  • Dock carts are available. Individuals are asked to use at own risk and to sanitize hands before and after each use.
  • Ice is now available in the Marina Office and at the Marine Supply Store
  • Water, pop, juice, and bait worms are now available at the Marina Office
  • The number of washroom stalls and showers will increase
  • Occupancy limits will increase at the Marine Supply Store 

The Port Colborne Historical and Marine Museum

  • The Museum will welcome visitors, noon to 4 p.m. daily, to the outdoor heritage village and marine park, which includes the Blacksmith Shop, Sherk Log House, Timber Cabin, Log Schoolhouse, Hochelaga Lifeboat, Yvon Dupre Wheelhouse, and the Marine Exhibit Lighthouse  
  • Virtual tours are running for individuals interested in experiencing the heritage village from the comfort of their home. Virtual tours can be booked by emailing
  • At this time, the indoor Museum exhibits will be available by appointment only. To book an appointment, please call 905-834-7604.

The Port Colborne Public Library

  • The Port Colborne Public Library will begin to increase service levels as of Monday, July 19, 2021
  • Entry will be by capacity and masks are required. All visitors to the library will be actively screened prior to entry into the building in accordance with municipal requirements. There is no in-person programming at this time.
  • Curbside and in-person browsing will continue, with the following hours:
    • Monday, Tuesday, and Thursday: 10 a.m. – 7 p.m.
    • Wednesday, Friday, and Saturday: 10 a.m. – 4 p.m.
  • Public computers will be available for 60-minute sessions, during the following hours:
    • Monday, Tuesday, and Thursday: 10 a.m. – 7 p.m.
    • Wednesday, Friday, and Saturday: 10 a.m. – 4 p.m.
      • No appointment necessary

Public Works 

  • Public Works will serve residents by appointment only. Appointments will be scheduled for essential and time sensitive services. Where possible, services will be provided through remote means.
  • Essential City services, including but not limited to, road maintenance, and water and wastewater operations will continue

Changes to City-run outdoor amenities 

  • Skate park is open
  • Beaches are open
  • Sports fields, courts, picnic tables and pavilions are open
  • Parks and trails are open
  • Boat ramp & Sugarloaf Marina open

Community restrictions as of July 16, 2021 

  • Outdoor social gatherings and organized public events for up to 100 people
  • Indoor social gatherings and organized public events for up to 25 people
  • Indoor dining with no limits to the number of patrons per table
  • Retail with capacity limited to ensure physical distancing
  • Indoor religious services, rites, or ceremony gatherings with physical distancing
  • Indoor sports and recreational fitness facilities with capacity limits
  • Personal care services with capacity limited to ensure physical distancing
  • Museums, casinos, and bingo halls with capacity limits
  • Cinemas, concert, theatres, and other performing arts venues with capacity limits
    • For more information, please visit the Government of Ontario website


State of Emergency 

On January 12, 2021 the Ontario government, in consultation with the Chief Medical Officer of Health and other health experts, is immediately declaring a second provincial emergency under s 7.0.1 (1) of the Emergency Management and Civil Protection Act (EMPCA). 

What is a declaration of emergency?

Under the Emergency Management and Civil Protection Act the Mayor, or their designate, has the authority to declare an emergency in response to a situation, or impending situation, that presents a major danger that could result in serious harm to residents or substantial damage to property.

Why are we declaring an emergency?

We want to highlight how serious the COVID-19 situation is, and the importance of efforts to slow the spread of the virus. The actions the City, and residents, take over the coming weeks will be critical if a rapid increase in cases is to be prevented. Rapid local transmission could overwhelm the health care system and have dramatic impacts on the health of residents and City staff, possibly impacting the delivery of services.

The declaration underscores the continued importance of efforts to flatten the transmission curve, reminding residents that even as faith-based holidays approach and the weather improves they must continue to do their part by following the advice of public health officials, and orders put in place by the Province, to:

  • Self isolate and stay home whenever possible
  • Maintain physical separation of two meters
  • Avoid gatherings of over five people
  • Wash their hands regularly
  • Routinely disinfect surfaces
  • Observe mandatory closures of non-essential businesses and outdoor recreational amenities
  • Follow mandatory 14-day quarantines when returning from travel outside of the province

Declaring an emergency allows us to not only draw attention to how important public cooperation is and how serious the COVID-19 situation could become, but also allows the City to act more quickly in its decision making in response to the virus.

City Hall Services by Appointment 

We are scheduling appointments at the City’s municipal offices Mondays - Thursdays from 9 a.m. to 2 p.m. for residents requiring access to City services. Departments accepting appointments at City Hall include:

• Corporate Services (for example, marriage licenses and commissioning). Residents and businesses will not be able to make appointments to pay property taxes or water/wastewater bills.
• Planning Division
• By-law Enforcement Division
• Building Division
• Mayor’s Office
• Community Services (Parks and Recreation)
• Economic Development
• Chief Administrative Officer
Although the physical doors to City Hall and City facilities are closed, or are offering limited services, staff are continuing to offer customer service support for residents, businesses, and visitors by phone, email, website, and social media channels. 

Mandatory Masks By-Law 

Effective Friday, July 31, 2020, wearing a mask or face covering is required by the Niagara Region Face Covering By-law in enclosed public spaces in Niagara, such as grocery and retail stores, malls, restaurants, on Regional and Municipal transit, in Municipal buildings, and more. Let’s all be kind while we adapt to these changes in an effort to stay healthy and safe while we PORTicipate. For more information about the new Face Covering By-Laws, and frequently asked questions, visit Niagara Region's website. 

How can you limit the spread? 

There are simple measures every resident can take to limit the spread of COVID-19 in our community, including:
  • Washing hands often with soap and water
  • Using alcohol-based hand sanitizer if hand washing is not possible
  • Avoiding close contact with people who are sick
  • Social distancing: stay home and only leave for food and other essentials, preferably only once per week
  • Covering the nose and mouth when sneezing or coughing with a tissue or arms and sleeves 
  • Avoid touching of the face, eyes, mouth and eyes
  • Cleaning and disinfecting frequently touched objects and surfaces
  • Staying home if sick
  • Avoid all non-essential international travel, as recommended by Provincial and Federal health authorities 
  • Avoiding sharing of personal items
  • Wear a mask when physical distancing is difficult or not an option

Self Isolation 

Individuals asked or ordered to self isolate due to recent travel or possible exposure should:
  • Not go to work, child care, or other public areas for 14 days
    • If you develop symptoms within 14 days of your self-isolation period, you must remain in self-isolation for an additional 14 days from the day your symptoms started OR 24 hours after your symptoms have stopped, whichever is longer
  • Separate themselves from others from others
    • Sleep in a separate room
    • Have a bathroom in your home dedicated to only you (if possible)
    • Maintain a distance of two metres from other people
  • Not have guests or visitors over
  • Clean hands often
  • Not use public transportation, ride sharing companies or taxis
  • Cancel non-urgent appointments until the end of the monitoring period
  • Avoid close contact with others, including those in their home as much as possible
  • Make alternate arrangements to support children and other dependents
  • Ask a friend or family member to help get a supply of groceries and other necessities, the isolating individual(s) should not under any circumstances go themselves

Individuals in self-isolation who need to go out for any reason, call the Public Health Novel Coronavirus (COVID-19) Info Line at 905-688-8248 ext. 7019 or 1-888-505-6074, and a nurse will provide you with detailed instructions to follow.

Additional Resources and Information 

Please visit the following links for further information related to COVID-19, including testing, case tracking and affected areas:

Niagara Region Public Health

Province of Ontario

Government of Canada


Niagara Region Public Health is currently hosting vaccination clinics across the region. Find out when you can expect to get your vaccine and see Niagara Region Public Health's COVID-19 vaccine clinic schedule.

If you signed up at many places for your vaccine and you received it, please cancel your other bookings. This is one more small thing you can do to help us get the vaccine to more people and beat COVID-19.

If you are calling to book, cancel or reschedule:  You can reschedule your appointment online or by calling 1-833-943-3900 (which is the Provincial Vaccine appointment line).

If you are calling to ask about changing their second appointment (to move it up sooner) or for all other covid-19 inquires: call the COVID-19 Info-Line at 905-688-8248 or 1-888-505-6074, press 7.

For up-to-date information including Niagara region COVID-19 stats, please visit their website. 

As this is an evolving situation, we continue to remind everyone the importance of using credible sources to stay informed. We encourage all Niagara residents and visitors to visit the Niagara Region’s Public Health Novel Coronavirus (COVID-19) webpage.

For information regarding travel, please visit the Government of Canada website.

Visit Ontario’s website to learn more about how the province continues to protect Ontarians from COVID-19.