On February 24, 2020 the Government of Ontario approved Port Colborne's submission to the Municipal Modernization Program. The Government of Ontario, as well as the City of Port Colborne are both committed to finding smarter, more efficient ways to operate. 

The Municipal Modernization Program is an important part of the Ontario government’s plan to help municipalities lower costs and improve services for local residents and businesses over the long term. The review project that was undertaken by Port Colborne was an important step toward helping the City deliver efficient, effective, modern services that meet the evolving needs of our community.

The Port Colborne - Service Delivery Review final report was prepared by KPMG Canada with consult with City staff.