Provincewide Shutdown

Effective Saturday, Dec. 26, 2020, the City of Port Colborne, along with the rest of Ontario, will move into a provincewide shutdown.

On Monday, Dec. 21, 2020, the Ontario Government announced a provincewide shutdown in response to the growing number of COVID-19 cases. Southern Ontario will be on lockdown for 28 days, while the province closely monitors the impacts of these measures.

“Now, more than ever, we need to do our part to keep our community safe,” said Mayor Bill Steele. “The situation is serious, and these measures are being put in place to protect our families, friends and frontline workers.”

The City of Port Colborne is committed to ensuring the health and safety of residents and staff, while continuing to provide customer service to the community. City services will experience the following changes:

City Hall Municipal Offices

  • City Hall will continue to serve residents by appointment only. In-person appointments will be scheduled for essential and time sensitive services. Where possible, services will be provided through remote means.
  • To access City services, please call our customer service team at 905-835-2900
  • Please be advised City Hall will be closed Dec. 24, 2020 – Jan. 3, 2021 for the holidays

Vale Health & Wellness Centre

  • Closed to the public
  • YMCA programs and services will also be closed to the public

The Port Colborne Historical and Marine Museum

  • Closed to the public
  • Individuals interested in booking an exhibit tour for once the shutdown is over, can call the Museum at 905-834-7604 and provide their name and number  

The Port Colborne Public Library

  • Contactless curbside pickup only, available Monday – Saturday, 11 a.m. – 3 p.m.
  • No in-person services available. Print services available by curbside pickup only. The book drop is available 24 hours a day.
  • Please be advised the Library is closed for the holidays, Dec. 24 – 28, 2020 and Jan. 1, 2021

Members of the public are reminded of the following:

  • Restrict close contacts to your household members only and essential supports. Those who live alone may join with another household for support.
  • All in-person activities should be limited outside of the home to essential activities only, this includes work, school, fitness and exercise, access to healthcare, and the purchase of food or drink, gasoline, and automobile maintenance
  • Wear a face covering when around others from another household, out in public places, or outdoors when unable to stay physically distant
  • Wash hands often
  • If you have any COVID-19 symptoms or are not feeling well, stay isolated at home and get tested for COVID-19

On behalf of Port Colborne City Council and staff, we wish all our residents a safe and healthy holiday season.

For more information, please visit