Effective tomorrow, Thursday, Jan. 14, 2021, the City of Port Colborne, along with the rest of Ontario, will move into a stay-at-home order to help prevent the spread of COVID-19. As numbers continue to rise, the City is urging residents to follow the provincial stay-at-home orders.

On Tuesday, Jan. 12, 2021, the Ontario government issued a stay-at-home order for the province, after declaring a second state of emergency. New provincial restrictions include the following:

Stay-at-home order

  • Residents must remain at home at all times, with exceptions for essential purposes, such as going to the grocery store or pharmacy, accessing health care services, for exercise or for essential work
  • Businesses across the province must ensure that any employee who can work from home does

 Outdoor gatherings limited

  • The size of outdoor social gatherings has been reduced from 10 people to five people, with limited exceptions

 New guidance on face covering use

  • It is now being recommended that individuals wear a face covering or mask when they are outdoors and cannot physically distance from others
  • Individuals are still required to wear a mask or face covering in the indoor areas of businesses or organizations

Retail hours

  • Non-essential stores must open no earlier than 7 a.m. and close no later than 8 p.m., including hardware stores, alcohol retailers, and those offering curbside pickup or delivery
  • Those restrictions do not apply to stores that primarily sell food, pharmacies, gas stations, convenience stores and restaurants for takeout and deliver

Non-essential construction limited

  • The government says non-essential construction, including below-grade projects, will be limited. For a detailed list, please click here.

“The increase in COVID-19 numbers is extremely concerning,” said Mayor Bill Steele. “This new stay-at-home order is protecting the safety and well-being of our residents. We understand everyone is frustrated as there are a lot of moving pieces as we continue to navigate this pandemic. Information is changing rapidly, but one thing stays the same: We all have a part to play in limiting the spread of COVID-19. Please stay home, limit the number of people you’re in close contact with, wear a mask and wash your hands. We are all in this together.”

The City of Port Colborne is committed to ensuring the health and safety of residents and staff, while continuing to provide customer service to the community. City services will experience the following changes:

City Hall Municipal Offices

  • City Hall will continue to serve residents by appointment. In-person appointments will be scheduled for essential and time sensitive services. Where possible, services will be provided through remote means.
  • To access City services, please call our customer service representative team at 905-835-2900

Vale Health & Wellness Centre

  • Closed to the public
  • YMCA programs and services will also be closed to the public

The Port Colborne Historical and Marine Museum

  • Closed to the public
  • Individuals interested in booking a tour for once the shutdown is over, may call the Museum at 905-834-7604 and provide their name and number

The Port Colborne Public Library

  • Curbside pickup only, available Monday – Saturday, 11 a.m. – 3 p.m.
  • No in-person services available. The book drop is available 24 hours a day.

Engineering and Operations

  • Essential City services, including but not limited to, road maintenance, snow removal and water and wastewater operations will continue

For more information, please visit