Find healthcare, mental health support, housing assistance, food programs, family services and other community resources available in Port Colborne and throughout Niagara.
Services, hours and eligibility requirements may change. Contact organizations directly for the most up-to-date information.
If you are experiencing a medical emergency, call 911 immediately or visit the nearest emergency department.
Primary Care & Community Health
- Information about family doctors, nurse practitioners and community health centres accepting patients.
- Provincial program that helps connect residents with available primary care providers.
Bridges Community Health Centre
Address: 380 Elm St., Port Colborne
Phone: 289-479-5017
- Primary healthcare from physicians, nurse practitioners and registered nurses
- Counselling and smoking cessation programs
- Diabetes management and nutrition services
- Physiotherapy, exercise and health promotion
- Illness prevention and community development
Niagara Health – Port Colborne
Address:260 Sugarloaf St., Port Colborne
Phone: 905-834-4501
- Treatment for minor illnesses and injuries requiring prompt medical attention
- Care for non-life-threatening medical conditions
- Urgent care services, generally from 10 a.m. to 8 p.m., subject to change
- Virtual appointments for certain non-life-threatening illnesses and injuries
- May be available when a primary care provider is unavailable or an appointment cannot be obtained promptly
Find Niagara Health Services and Locations
- Emergency and hospital care
- Diagnostic imaging and laboratory services
- Surgery, cancer care and specialized medical programs
- Hospital and healthcare locations throughout Niagara, including Welland, Niagara Falls and St. Catharines
Niagara Health Breast Screening
Address: Mobile Screening Coach at Bridges Community Health Centre, 380 Elm St.
Phone: 1-855-338-3131
- Breast cancer screening through Niagara Health's mobile screening coach
- Scheduled visits to Port Colborne on the first Wednesday of each month
- Appointments available by phone; limited walk-in availability may be offered
- Additional screening and assessment locations in Welland, Niagara Falls and St. Catharines
Mobile services throughout Niagara
Phone: 211
- Mobile healthcare for people experiencing homelessness and other barriers to care
- Accessible community-based healthcare and outreach
- Services offered through locations including the Port Cares Reach Out Centre
Mental Health & Addiction Supports
Crisis & Support Line: 1-800-263-4944
- Mental health services for children, youth and families
- Hear & Now Clinic for anxiety, sadness, anger, bullying and other emotional challenges
- Support for family conflict and school-related difficulties
- Resources and guidance for parents and caregivers
Address: 380 Elm St., Port Colborne
Phone: 905-684-1183
- Alcohol and substance use treatment
- Gambling, gaming and internet addiction support
- Counselling and addiction services for individuals and families
Call 211 for service information
- Addiction treatment and recovery supports
- Mental health services for individuals with complex needs
- Connections to housing and community-based supports
- Mobile addiction and mental health treatment through partners including REACH Niagara
Niagara Region Mental Health Resources
- Mental health counselling and community supports
- Addiction treatment and recovery resources
- Crisis services and referrals to local programs
Niagara Region Youth Wellness Hub
Address: 225 East Main St., Welland
Phone: 905-229-9946
- Mental health and substance use supports for youth ages 12 to 25
- Peer support and wellness programs
- Education, employment and community resources
- Support for youth and their families
Housing, Shelter & Crisis Support
Address: 92 Charlotte St., Port Colborne
Phone: 905-834-3629
- Eviction prevention and crisis support
- Housing assistance and homelessness prevention
- Connections to emergency shelter and street outreach services
- Community support for individuals and families facing financial hardship
Chestnut Place Affordable Housing Unit
Address: 9 Chestnut Street, Port Colborne, Ontario
- Affordable housing for low-income seniors
- Affordable housing for female-led single-parent families with children
- Housing support through Port Cares
Niagara Region Homelessness Services
- Funding and coordination of homelessness prevention programs
- Emergency shelter services
- Street outreach and housing support
- Local service delivery through agencies including Port Cares
Address (satellite office): 92 Charlotte St., Port Colborne
24-hour confidential support line: 905-356-5800
- Domestic violence support and safety planning
- Emergency shelter and crisis assistance
- Counselling, referrals and community support
- Confidential phone and text support, 24 hours a day, seven days a week
Food & Basic Needs
Address: 61 Nickel St., Port Colborne
Phone: 905-321-2480
- Food bank services for Port Colborne and Wainfleet residents
- Community meal programs
- Nutrition and food security support
- Food donations and community assistance
Contact the Reach Out Centre for food bank hours, meal schedules and donation drop-off information.
Financial Assistance & Income Support
Ontario Works Social Assistance
Address: 92 Charlotte St., Port Colborne
Phone: 905-734-7975
- Financial assistance for eligible individuals and families
- Employment support and connections to community resources
- Services through Niagara Region's Community Services Office
Ontario Disability Support Program
Address: 92 Charlotte St., Port Colborne
Phone: 905-734-7975
- Income assistance for eligible individuals with disabilities
- Support with disability-related expenses
- Information and referrals through local community service offices
Benefits to support health and housing needs
- Assistance with eligible utility bills
- Dental and health-related expenses
- Transportation and transit assistance
- Other emergency or essential expenses for eligible residents
Employment, Education & Skills Training
Address: 92 Charlotte St., Port Colborne
Phone: 905-834-3629
- Job search assistance and employment counselling
- Resume preparation and job search resources
- Apprenticeship, retraining and education programs
- Employer recruitment assistance and job postings
- Retraining assistance for eligible laid-off and unemployed workers
- Guidance on training programs and career changes
- Support with applications for provincial retraining funding
Children, Youth & Family Supports
Niagara Region Children's Services
- Information about licensed child care and local providers
- Niagara Child Care Registry and waitlist
- Child care fee subsidies and financial assistance
- Information about regional, private and home-based child care options
EarlyOn Child and Family Centres
Address: 92 Charlotte St., Port Colborne
Phone: 905-834-3629 ext. 243
- Free drop-in programs for children from birth to six years old
- Parenting resources and family support
- Early learning and play activities
- Referrals to community programs and services
- Online directory of programs and services for children and families
- Parenting information and resources
- Links to community agencies and family support programs
Legal Assistance
Niagara Community Legal Clinic
Address: 15 Burgar St., Suite 100, Welland or 8 Church St., St. Catharines
Phone: 905-682-6635
- Free legal assistance for eligible low-income residents
- Housing and tenant rights
- Employment Insurance and employment-related matters
- Human rights issues
- Ontario Works and ODSP appeals and assistance
Indigenous, Newcomer & Culturally Specific Services
Fort Erie Native Friendship Centre
Address: 796 Buffalo Rd., Fort Erie
Phone: 905-871-8931
- Community programs for Indigenous individuals and families
- Cultural, wellness and family support
- Community connections and social services
Niagara Regional Native Centre
Address: 382 Airport Rd., Niagara-on-the-Lake
Phone: 905-688-6484
- Indigenous healing and wellness programs
- Youth and family supports
- Cultural programs and community resources
- Skills development and leadership opportunities
- Education and career advancement support
- Programs focused on empowering Black women and youth
- Newcomer settlement and integration services
- Employment assistance and language training
- Housing support and community referrals
- Youth and family programs
French-Language Health & Social Services
Centre de santé communautaire Hamilton/Niagara
- French-language primary healthcare
- Mental health and addiction services
- Newcomer and settlement supports
- Programs for older adults, children and families
Address: 184 Mitchell St., Port Colborne
Phone: 905-834-0683
- French-language adult day programs
- Social activities and community connections for seniors
- Supportive programming for French-speaking seniors and their spouses
Need Help Finding a Service?
Call 211 to connect with health, social and community services in Niagara.
Call 811 for non-emergency health advice and assistance finding healthcare services.
For medical emergencies, call 911 or visit the nearest emergency department.