Contact Us

Connecting with the City of Port Colborne has never been simpler. Choose the method that suits you best: online, in person, by email, through social media, or by phone. The choice is yours!

General Contact Information

Phone: 905-835-2900
Email: customerservice@portcolborne.ca
TTY Bell Relay Service: 1-800-855-0511
66 Charlotte St, Port Colborne, ON, L3K 3C8

Report a Concern

Help us maintain a safe, clean, and enjoyable community for everyone by reporting any city issues or make a request for service using the form below. If you are reporting an emergency, please contact our Customer Service line at 905-835-2900. 

Report a Concern

Customer Service Feedback

Have you recently reached out to the City, whether by phone, email, or social media? We value your feedback on our customer service to enhance the city and the services we provide.

Submit Customer Service Feedback