NOTE: The City of Port Colborne does not conduct door-to-door sales and does not sell, partner with or endorse any products or services. This includes:

• companies that offer testing of Port Colborne's drinking water

• companies that claim to be working on behalf of the City of Port Colborne

• notices saying mandatory City programs require the purchase of services or equipment

As of March 1, 2018, the Government of Ontario also banned unsolicited, door-to-door sales of certain products and services. The ban includes any company selling water treatment devices, purifiers, filters or softeners. See Consumer Protection Ontario to learn more about the ban.

Residents are advised to be cautious when solicited for any service and when sharing personal information with people unknown to them.

More about door-to-door water tests

No one coming door-to-door is authorized to test your drinking water. In Ontario, only licensed laboratories perform tests on drinking water and results take approximately 24 to 48 hours to process.

Port Colborne's municipal tap water is tested several times a day to ensure it meets or exceeds the Ontario Drinking Water Quality Standards set by the province. See Ontario Drinking Water Quality Standards to learn more.

If you suspect fraud or are concerned

Anyone suspecting fraud should call the Niagara Regional Police or Consumer Protection Ontario to learn more.